Terms of Service
Last updated: 2026-05-01. These are the terms under which you may use the Syttra API and syttra.com.
1. Agreement
By using the Syttra API, the SDKs, or the syttra.com website (the "Service"), you ("you" or "Customer") agree to these Terms of Service ("Terms"). If you don't agree, don't use the Service.
Syttra is operated by Filip Van Landuyt, based in Belgium ("Syttra", "we", "us"). Contact: hello@syttra.com.
2. What the Service does
Syttra provides an API to scrape public web pages and return them as clean text or markdown for use in AI pipelines, RAG systems, and similar applications. Details — including rate limits, quotas, supported formats, and retention — are published on syttra.com and in the official documentation.
During private beta, the Service may be unstable, change without notice, or be paused. We do our best to communicate changes but beta users accept this up front.
3. Your account
You need an API key to use the Service. You're responsible for keeping it secret. If your key leaks, contact us immediately and we'll rotate it. Usage made with your key is attributed to your account.
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. If you're using Syttra on behalf of a company, you represent that you're authorized to bind that company to these Terms.
4. Acceptable use
You may not use the Service to:
- Scrape websites in violation of their Terms of Service or
robots.txt. Syttra actively blocks many of these at the crawler level, but enforcement is primarily your responsibility. - Scrape personal data in a way that violates GDPR, CCPA, or other applicable privacy laws.
- Circumvent anti-scraping measures on sites that have clearly opted out of automated access.
- Conduct denial-of-service or harassment campaigns via volume of requests.
- Use the Service to scrape copyrighted content for redistribution without appropriate licensing.
- Reverse engineer, decompile, or attempt to extract the source code of the Service, except where such restriction is prohibited by law.
- Resell the Service, or use it to build a competing product, without a commercial agreement.
We reserve the right to suspend accounts that violate these restrictions, with a reasonable chance to remedy where possible.
5. Fees and billing
Pricing is published at syttra.com/pricing. During the private beta, use is free within the published limits.
At public launch, paid plans will be usage-based. Beta users will get notice and a grace period before any paid plan activates. Fees are in euros (EUR) unless otherwise stated, VAT exclusive where applicable under Belgian tax law.
6. Intellectual property
Syttra IP. We own the Service (code, design, brand, documentation). You get a limited, non-exclusive, non-transferable right to use it according to these Terms.
Your content. You keep all rights to the URLs you submit and the scraped content you receive back. We don't claim ownership over any of it. We only process it to deliver the Service (see Privacy Policy).
Third-party content. The websites you scrape may be protected by copyright or trademark law. Your use of scraped content is between you and the original rights-holder; Syttra takes no position on whether your specific use is permitted.
7. Service availability
During private beta, there is no SLA. The Service is provided as-is, with best-effort uptime.
Public launch will introduce SLA terms for paid plans. Enterprise customers can negotiate custom availability targets.
Scheduled maintenance — if we need to pause the Service for more than a few minutes, we'll announce it on syttra.com at least 24 hours in advance when possible.
8. Warranty and liability
To the maximum extent permitted by law, the Service is provided as-is, without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Syttra will not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, arising from your use of the Service.
Syttra's total aggregate liability to you for all claims arising out of these Terms is limited to the greater of (a) the fees you paid Syttra in the 12 months preceding the claim, or (b) €100.
Nothing in these Terms limits liability that cannot be excluded or limited under Belgian or EU law (e.g. death, personal injury caused by negligence, fraud).
9. Indemnification
You agree to defend and hold Syttra harmless from third-party claims arising out of (a) your violation of these Terms, (b) your violation of any law, or (c) your use of scraped content in a way that infringes third-party rights.
10. Termination
You can stop using the Service and close your account at any time via /dashboard/settings → Privacy & data → Delete my account. Or email hello@syttra.com if you prefer.
We may suspend or terminate your account if you materially violate these Terms (with notice and a chance to remedy where possible), if required by law, or if we discontinue the Service (with reasonable advance notice).
On termination, your data is deleted according to the retention schedule in the Privacy Policy. Sections that by their nature should survive termination (IP, liability, indemnification, governing law) survive.
11. Changes to these Terms
We may update these Terms. Material changes will be announced by email to active accounts, with at least 30 days' notice before taking effect. If you don't agree with the new Terms, you can terminate your account within that period.
12. Governing law and jurisdiction
These Terms are governed by the laws of Belgium, excluding its conflict-of-laws rules. Disputes will be resolved in the courts of Ghent, Belgium, unless mandatory consumer law requires otherwise.
Nothing in this section limits the rights you have under EU consumer protection law if you're using the Service as a consumer.
13. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Syttra about the Service.
- Severability. If any clause is unenforceable, the rest stays in effect.
- No waiver. Our failure to enforce a provision isn't a waiver of our right to enforce it later.
- Assignment. You can't transfer your account or these Terms without our written consent. We may assign these Terms in connection with a merger or acquisition, with notice to you.
14. Contact
Questions about these Terms: hello@syttra.com.